Contact Us

For order or service assistance from this online store, contact the store through the channels listed on this page.

Business and service area

We are a U.S.-registered online retailer serving customers in Canada.

Contact channels

To discuss an order, delivery, return, payment, or product issue, contact us by email at support@sajesoul.shop or call +1 (310) 345-0147. Please give us the order number and purchasing email. For security, do not email complete payment details or passwords.

Customer service hours

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time). Messages sent after hours are addressed on the following business day; service may be slower on holidays or during unusually busy periods.

Business mailing address

96 Pine Grove Rd, Picayune, Mississippi, 39466, United States. The address is provided for business mail only. It is not a walk-in facility or return centre, so merchandise should not be mailed there.

Returns

Do not choose an address or ship before approval. Our return instructions will include the assigned U.S. centre and prepaid postage or an equivalent free service.

What to include

For an order issue, provide the order number, item, and a short description. For damage or an incorrect item, include clear photographs of the product and packaging where practical.