About Us

this online store serves Canadian customers through its online storefront and related order-support channels.

About this online store

We are a U.S.-registered online retailer serving customers in Canada. Our service for Canadian customers includes online product listings, ordering, and assistance with store questions.

Ordering and customer assistance

We send order confirmations and parcel updates using the information a customer provides at purchase. We offer free standard shipping throughout Canada with no minimum purchase and publish estimated processing and transit times in our Shipping Policy. We provide help with order status, delivery, payment, returns, and refund enquiries.

After-sale support

Contact us before sending a return. Approved returns are directed to our designated U.S. returns centre, and the store covers the approved cross-border return costs described in our Returns & Refunds policy. Our U.S. business mailing address is not a return location.

Contact

Email support@sajesoul.shop or call +1 (310) 345-0147. Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time). See Contact Us for the business correspondence address and the correct way to request a return.